SaaS Engineer (f/m/d)

Your area of work:

Corporate IT of Deutsche Börse Group is in charge of end user workplace experience, voice & communication, application development and operations for all group processes such as Financial Core, Customer Care, Control & Corporate Processes. We also develop and operate our Enterprise Analytics and Digital Boardroom which are the core of sharing and measuring our group’s success.

 Our mission is simple – Make IT Run!

We are passionate in running our existing IT landscape and exploring every day what makes DBG as a company, and thus all our colleagues, run better – simplify and automate processes, use modern technology and devices, and make collaboration fun. We are driven by user experience, performance, stable operations, and a high degree of Information Security and Compliance.

Your responsibilities:

• Strong background in SaaS and a deep understanding of cloud computing technologies, DevOps practices, and experience in managing large-scale SaaS applications
• Responsible for the day-to-day operations of our SaaS platform, including infrastructure management, application monitoring, and incident response
• Implement and maintain automated processes for provisioning, configuration, and deployment of our SaaS platform
• Monitor and troubleshoot our SaaS platform for performance and availability issues, Change Management and Incidents
• Document our SaaS platform operations procedures and best practices
• Stay up-to-date with the latest cloud computing technologies and trends
• Contribute to the development of our company's SaaS strategy
• Ensure alignment with business and regulatory standards to provide a reliable solution and operational support
• Monitor and control services based on SLA, including ongoing enhancement in shared areas and communication with end-users
• Engage proactively with teams in Frankfurt, Prague, Luxembourg, and Cork to create, tailor, implement solutions, and assist clients
• Be part of a 24x7 on-call rotation schedule

Your profile:

• Bachelor's degree in Computer Science, Information Technology, or a related field
• 3+ years of experience in software engineering or SAAS Operations
• Experience with cloud platforms such as AWS, Azure, or Google Cloud Platform
• Experience with security and compliance best practices for SaaS applications
• Experience with Operations, integration, performance testing and optimization
• Certification in cloud computing or SaaS Operations. Experience in troubleshooting complex issues and providing corresponding solutions
• Excellent problem-solving and analytical skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Ability to learn quickly